D***@adobeforums.com
2008-11-15 16:54:56 UTC
I'm using Windows XP Pro (SP3) on a 2.66 GHz, 2 GB RAM computer, and while working in an Adobe Acrobat 9 document, I had just saved the file (CTRL+S) and the document froze and I got a Windows error box that asked if I wanted to send an error report, which I did. When I opened Adobe again, it asked if I wanted to open the last file which didn't save correctly, which I did.
Then when I proceeded to work in the document and tried to highlight a sentence I was going to delete, I got an Adobe Acrobat popup box that said "Invalid Annotation Object. OK" but no matter how many times I clicked on "OK," the box kept popping up and wouldn't go away. I tried saving a copy of the document, but the same box was in it and wouldn't go away. I couldn't even work in the document to extract pages or anything else. Huge problem!
Does anyone know what can I do to resolve this problem? (This happened on a Saturday when Adobe phone support is not accessible.)
Then when I proceeded to work in the document and tried to highlight a sentence I was going to delete, I got an Adobe Acrobat popup box that said "Invalid Annotation Object. OK" but no matter how many times I clicked on "OK," the box kept popping up and wouldn't go away. I tried saving a copy of the document, but the same box was in it and wouldn't go away. I couldn't even work in the document to extract pages or anything else. Huge problem!
Does anyone know what can I do to resolve this problem? (This happened on a Saturday when Adobe phone support is not accessible.)