Insufficient Data for An Image

[J***@adobeforums.com]

Hi,

I received an file via email that I opened with Acrobat 7.0.8.

However, after adjusting the view slightly, I would receive the message "Insufficient data for an image" whenever I tried to change the view. I also received the message when closing Acrobat and reopening the application, and then reopening the file. If I changed the view back to Zoom To / Fit Width, I could then see the file with its mark-ups.

Even though I was able to see the file correctly with the Fit Width option selected, I would still receive the error message when printing the file.

Any ideas on how I can correct this problem?

Thanks

Jeff Bennett

[M***@adobeforums.com]

a graphic in the PDF is damaged, and Acrobat is reporting that error.

[J***@adobeforums.com]

Hi Mark,

Thanks for your reply.

What I don't understand is that if I view the .pdf at different Zoom levels.... the .pdf is visible.

If the graphic was damaged, wouldn't you expect that I wouldn't be able to view the file at any zoom level?

Thanks

Jeff

[M***@adobeforums.com]

If the graphic was damaged, wouldn't you expect that I wouldn't be able
to view the file at any zoom level?




Not necessarily. Acrobat does best effort to render the image with the data it can read.

If you can post the PDF on a web server, I can take a look at it.

[J***@adobeforums.com]

Mark,

Sorry... that still doesn't make sense to me.

If the file is "damaged" I don't believe it would open under any zoom condition.

However, I suppose it is possible that there is an incompatibility between file and the current version of Adobe. Perhaps the file was created with an older version of the product, or perhaps a competing product.

Jeff

[M***@adobeforums.com]

Perhaps the file was created with an older version of the product, or
perhaps a competing product.




Check Document Properties (ctrl-d)

[J***@adobeforums.com]

Hi Mark,

Thanks for the suggestion about document properties.

The document properties show the file as PDF Version 1.3(Acrobat 4.x).

Thanks

Jeff

[M***@adobeforums.com]

That's the PDF version, but what's listed for the application and producer?

regardless, the file is damaged, in some minor fashion, and that where the error is coming from. Have the person who sent it to you zip it and send it to you again.

[J***@adobeforums.com]

Mark,

There is no application or producer listed in the properties window.

I have confirmed with my customer that the .pdf was created in Acrobat 4.0.

I guess I'm sorry I even asked the question here. If my customer can open the file in the version of Acrobat that created the .pdf, and I cannot open the same file in my version of Acrobat, then I don't see how you can say that it is a damaged file.... to me it appears to be a compatibility issue between the two versions.

Jeff

[M***@adobeforums.com]

It could have been damaged in the email process...

But, without seeing the PDF, I can only make guesses.

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