Acrobat 9 Export to Word Crashes or Corrupt

[J***@adobeforums.com]

I downloaded Acrobat 9 Pro to evaluate before upgrading from 8.1.

If I Export a PDF to Word, it converts the doc and looks fine until I get to the last two pages of the Doc file. Then it locks up Word (every time).

If I try to batch Export Multiple Files, it converts one or two files, then crashes Acrobat. The files it does convert are corrupted just as the ones done singly.

About one out of three converted Word files will not open at all. I get a file corrupt error from Word.

It seems the conversion is not finishing for some reason because all is well until the last two pages in the Word file.

What could be causing this?

Thanks,
Jim

Available Physical Memory: 1130856 KB
Available Virtual Memory: 1968612 KB
BIOS Version: INTEL - 20050128
Default Browser:
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (XPClient.010817-1148)

Graphics Card: NVIDIA GeForce 6200 TurboCache(TM)
Version: 6.14.10.9371
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Locale: English (United States)
Monitor:
Name: NVIDIA GeForce 6200 TurboCache(TM)
Resolution: 1280 x 1024 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4034288 KB
Processor: x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000 Mhz
System Name: JIM
Time Zone: Central Standard Time
Total Physical Memory: 2095848 KB
Total Virtual Memory: 2097024 KB
Windows Directory: C:\WINDOWS

[J***@adobeforums.com]

I'm running Word 2003 SP3

[A***@adobeforums.com]

How are you creating the PDF - by printing to Adobe PDF printer or by using the Acrobat's PDFMaker button/menu on Word?

[J***@adobeforums.com]

Hello Abhigyan,
I did not create the PDFs that I am trying to export. So, I do not know how they were created.

These are software manuals for earlier versions of our product, and we do not have the Word source files.

Thanks,
Jim

[Bill@VT]

If the WORD export will not work, you might try an HTML export and open that in WORD. Sometimes that does the job as a work around.

[J***@adobeforums.com]

Thanks for your reply Bill.

I did try HTML. It looses most of the formatting and does weird things with the tables. I can accomplish the same thing or better using File-Save As to Word using Acrobat 8.1.

Acrobat 9.0 was "supposed" to salvage the formatting. That is why I was attempting to use it.

I guess I'll just go back to Acrobat 8.

Thank you,
Jim

[lkassuba]

The success of exporting a PDF to Word is very dependent on how the original file was created and "if" it was tagged. Do you know what application was used to create the PDF? Have you tried tagging the PDF to improve the export process? Does your PDF contain any complex tables and or rotated pages? There features are complex and can create difficulties when exported to Word especially if the PDF is not tagged.

[J***@adobeforums.com]

Thanks for your reply:

Your question prompted me to look, and I see the files were created using Jaws PDF Creator. Probably not a good thing.

Yes, some files do contain complex tables, and some are rotated.

I tagged one file to test and it worked pretty well. It placed everything in frames or text boxes. But I removed them and it looks pretty good.

The only difference I see in tagged and not tagged is the tables convert better.

All in all, it appears that Acrobat 9 does nothing more for you than Acrobat 8 did regarding file conversion to Word.

The ultimate fix for my problem was to uninstall Acrobat 9. Now my Word files do not freeze.

[D***@adobeforums.com]

Has there been a resolution to this issue?

I just purchased Acrobat 9, personally, no previous versions owned personally.

When I export a file that is 3,392KB to start. The resulting comes out at 5,897KB. If I try to go to the last page, Word locks up.

If I add a new relatively small image to the header (23KB) and save the file grows to 184,576KB.

[lkassuba]

Has there been a resolution to this issue?





I just purchased Acrobat 9, personally, no previous versions owned >personally.





When I export a file that is 3,392KB to start. The resulting comes out

Post by D***@adobeforums.com
at 5,897KB. If I try to go to the last page, Word locks up.

If I add a new relatively small image to the header (23KB) and save >the
file grows to 184,576KB.






Have you tried adjusting the Export to Word settings in A9? There is a new one called "Retain Flowing Text" that might produce different results.

[J***@adobeforums.com]

If you have Word 7 go here

<http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en>

[z***@gmail.com]

you can try this free online pdf to word converter http://www.online-code.net/pdf-to-word.html to convert pdf to editable microsoft word online.